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Summary of Honda Customer Service Calls

207 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
03:41 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Honda to Ask about:

Staff:

  • “Customer services”
  • “Complain auto services , poor service”
  • “About the customer service”

Payments and Charges:

  • “Payments”
  • “Billings”
  • “Payment”

Return/ Replace:

  • “Radio code and replacement key”

Account:

  • “Balance”

Product/ Service quality:

  • “REAR entertainment system”

Refund:

  • “Refund for Advantsge Plus”

Cards:

  • “Trying to get radio codes,i have the vin but no auto theft card with serial number”

Other:

  • “Torque converter”
  • “Need Radio code”
  • “Far warranty repair question”

About Honda

Top 5 Likes about Honda

Mike my salesman, Economical cars, Car was done quickly and correctly, Very disoppointed, Torrance honda service ctr

Top 5 Dislikes about Honda

Poor customer service, Customer services, Wrong committment, Repair, Decision on my cars repair

Summary

American Honda Motor Co., Inc. is a public company which specializes in distribution, marketing and sales of Honda brand automobiles. It was founded in 1959. The headquarters is based in Torrance, California, United States. American Honda Motor Company operates as a subsidiary of Honda Motor Company, Ltd. The company offers sedans, crossovers, SUVs, minivans, and trucks. It provides Civic, HR-V, Pilot, Ridgeline, and other models. The company finance department helps to fill out an application form and get a car loan. There is an online tool to calculate loan amount, payment period, and interest rate. American Honda Motor Company provides inspection, maintenance, repair, and upgrade services. Customers can order OEM parts and accessories for different Honda models. The company accepts all major credit cards.

Honda reviews and complaints

Honda is ranked 54 out of 1195 in Auto category

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