Honda - Did not honor extended warranty
Right now I'm not very happy with Honda . I purchased a Honda Accord in April 2005. I purchased a 100,000 mile extended warranty with $0 deductible.
I was specifically told at the time that "This warranty covers everything that is under warranty right now. It does not cover maintainence like belts, brakes and hoses but everything else is covered 100%.
I have had very good luck with the car but recently a small piece of plastic that covers the oxygen sensor wiring broke and fell off. One end had the clip gone and was broken the other was still attached but had a broken corner on it.
It should have been covered under warranty but Honda said no. They claimed it may have been hit by something that flew up from the road so the warranty didn't apply.Thats true, it may have been hit by a rock or something but what good was the warranty if it covered absolutely nothing.
The replacement part was not expensive and one Honda dealer offered to replace the part if I bought it and they would not charge labor. This was NOT the dealer I bought it from. While it was nice of them to do that, I shouldn't have had to buy the part.
If Honda doesn't stand behind their warranty I don't plan to purchase one again and probably not another Honda either. The warranty cost me in the neighborhood of $900 and was no benefit whatsoever.It's not so much the price of the repair but the principle of the whole thing.
I am close to the 100,000 mile mark so they knew it would probably be the last warranty repair I'd have. I think I was ripped off. By rights, Honda should have to refund the cost of the extended warranty since it doesn't cover anythingand I was lied to about what it would cover. I never used it at all so they were out absolutely nothing.
Review about: Honda Car.