Gavin A Gsa

Recall Questions

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I seriously just need to speak with a human being. I'm in an emergency situation that needs to be resolved by Honda.
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Loss:
$12000
Cons:
  • Bad services

Preferred solution: Full refund

User's recommendation: Never

Frederick P Bez

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Verified Reviewer

2024 cr-v front sensor

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Honda - 2024 cr-v front sensor
Honda - 2024 cr-v front sensor - Image 2
Front radar sensor behind emblem is easy to steal. Therefore, leaving driver unsafe if stolen because it's a vital sensor for the vehicle. Also if stolen or damaged, parts and labor cost 4k plus, if insured you still have to come out of pocket with the deductible..another issue is the driver's side view mirror, it looks like a fun house mirror making it difficult to look at.. this is my second Honda and very disappointed with brand...
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Loss:
$800

Preferred solution: Full refund

User's recommendation: Don't buy vehicles unless company addresses these safety issues the sensor

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Lancaster, South Carolina

Honda Maintenance Dept do not know how to fix their own cars

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Honda Maintenance Dept do not know how to fix their own cars
Honda Maintenance Dept do not know how to fix their own cars - Image 2
Honda Maintenance Dept do not know how to fix their own cars - Image 3
Honda Maintenance Dept do not know how to fix their own cars - Image 4
I took my 2019 Honda Accord Sport in because when stopped it was jerking. Honda said it was the Turbo Charger and charged me 2,234.24. I drove for two weeks the car started jerking again. It will not accelerate. I had to pull over on a busy interstate. I had it towed back to Honda. They are now saying it was the ignition coil that did not show up on the first diagnostic. I paid $150 to get it fixed. I drive less than a mile the car is still doing the same thing. Took it back!
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User's recommendation: I would not take my car to Honda to get fixed.

Anonymous

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Verified Buyer
| map-marker Rome, Georgia

To let other customers know

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Honda - To let other customers know
Honda - To let other customers know - Image 2
Honda - To let other customers know - Image 3
Unprofessional employee at my local Dealership service center. Had to continually remind them of why my car was there. Rude comments in front of customers by staff. They left trash in my car and threw my items in the floor when I picked up my car yesterday. Still will not fix my radio or my auto bright lights and my warranty is almost out.
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User's recommendation: Drive to Chattanooga to Economy Honda to for service needs.

Kevin B Fhw

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Verified Reviewer
| map-marker Tรฉtouan, Tanger-Tetouan-Al Hoceima

RoadSync

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Honda - RoadSync

Hello my name is Kevin Byrne from Ireland . I and writing to you in relation to the new 2024 Honda NX500 .

I just got a new Honda NX500 last week . And I love it . It s a fantastic motorcycle. I only problem I have with it is .

The roadSync dose not work I Ireland . And there was not information before I got the bike tell me that the roadSync dose not work . I still love the bike it is fantastic. But no roadSync was a disappointment.

I have to bye a navigate tool separate to place on bike . Just giving you a heads up .

To try and let the Irish public know the roadSync dose not work in Ireland . PS love the bike its fantastic Happyregards and have a fantastic day Kev Byrne

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Loss:
$500

Preferred solution: Price reduction

Rosemarie E Vak

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Verified Reviewer

2021 Honda accord rear defogger stopped working and they will not replace

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I got my 2021 Accord the end of March 2021. I maintain my car only through the dealer where purchased and got the extended warranty.

The car is in excellent shape and well maintained at 53,000miles mostly highway. The rear defogger stopped working and they say not covered. This should be replaced by Honda and in no way should it stop working after 3 years. Called customer service and dealer.

No satisfaction and told warranty covers all but wear and tear . Complete rip off and aggravation over something that shouldnt have broken. At first they tried to say someone else worked on it, they saw non Honda tape!!! Lies then said warranty until 36 months which ended February!!!

I bought the car end of March and paid a lot for EXTENDED warranty. What the *** *** is this. Also said they may give good will!!! Fix it as you should no cost labor or parts as I only use dealer as part of extended warranty.

This company is horrible. My service record and care of car is impeccable and they are thieves who do not stand behind their products

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Preferred solution: The rear defogger replaced no charge

User's recommendation: By toyota

2 comments
ramjet

But, it's out of warranty.

Guest

By posting here and them getting an alert and reading you bashing them, you better make sure all maintenance is done as stated. Because you think there was no good will now? Just wait.

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Malayshia Rin

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Verified Reviewer
| map-marker Miami, Florida

!!!aaaa

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Hi there this is Yousef from Minnesota I would like to file a huge complaint About Honda Walser address is 14800 Buck Hill Rd, Burnsville, MN 55306, salesman name is bradley Williams So basically at February 7, 2024 ,,,days ago I bought a car from a Honda Walser for $15,599 The car is used Its 2017 CRV Honda I just drove the car for 2 days onand then Ive noticed a lot of issues starting to show up such as There was no speed picking up All the lights turned on in dashboard and the heat only works when the car is moving. If you turn on the heat and just leave the car in park and let it warm up , the blowers work but shoot out cool air.

The air coming out only heats up once you start driving around

The reason I bought a car from them because I believe that Honda is a reliable company and cannot betray their customers and i really trusted them, but the opposite was true.

They deceived and defrauded me and took all my money, and now when i called the manager to explain what happened exactly he told me there is nothing we can do for you however

I took the car back to them they told me theyre gonna fix it In the meantime they charged me 500$ to get the car fixed and I have invoice After that, they told me the car should be okay and its ready to go but when I drove it again to test it at same moment everything went back again like before and worse!!!I am very upset. Very sad. Ive been crying to them and by myself In the few days because I spent all of my money for that car, it was my dream to buy a car like that and Which makes me more sad is because I havent had the car for one week.

Its just cable days and all of that happened to the car. I dont know what to do please I need you guys to help me out and dont let me down

I'm going through a bad time and cannot even sleep !!

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Mahesh B Kaa

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Verified Buyer

Concerns on service

With lot of mental

Agony and concerns I am submitting this complaint, went to MCdavid Honda at Irving Texas (service / dealership) with my CRV as there were several dash board errors coming like Adoptive Cruise control problem .Collision system problem, Brake system problem, emission system problem with these problems have handed over my CRV to MCdavid service center for thorough analysis and resolution and I got analysis video clearly stating that once fuel injectors to be replaced and update software then all these errors will get resolved then I agreed for these proposal and paid $1739 to fix all Dash board errors but when i took my car delivery and drove 10 miles all dash board errors came back, when I take my car back to dealership they are not even allowing me to talk telling me they cant fix dash board errors and telling me to take it to a body shop, this was not stated to me when I handed over the car to fix the dash board errors, please help in getting my CRV dash board errors fixed by MCdavid Honda dealership Irving Texas.

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Loss:
$1739

Preferred solution: Get my Honda CRV dash board issues fixed as promised

User's recommendation: Please donโ€™t trust MCdavid Honda service center

Euro T

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Verified Reviewer

Ridiculously low rated 2017 Honda CRV

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Updated by user Mar 12, 2024

Other manufacturers might have similar issues. For instance AC Delco makes a much higher quality battery and would be nice if Honda used a like quality product for their batteries.

Original review Mar 11, 2024
I noticed theres a lot of negative complaints about 2017 Honda CRV and is an owner who bought his brand new. I would have to say its one of them typically great cars Honda has made. Aside from having batteries made in Mexico, only lasting 2 to 3 years, I have had zero issues.
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Pros:
  • Reliability and will engineered

User's recommendation: Donโ€™t listen to all the negative reviews People have put out there about Honda CRV vehicles 2017 to 2019

georgina a Vgq

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Verified Reviewer

Recall 2018 Honda CRV

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Dissapointed Honda does not take the recalls seriously and lie that there is a parts shortage when the Honda Dealership said there is no parts shortage.-The fuel pump impeller was improperly moulded, resulting in low density impellers. Over time, the low-density impeller can deform and interfere with the fuel pump body, rendering the fuel pump inoperative.

SAFETY RISK: If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury. Sup/ Leonard states I have to wait until the part if faulty or have to risk getting into a crash or injury before they will replace their defective part. The dealership in Pharr.Tx.

willing to replace but cannot because American Honda will not pay for it until it's faulty. Time to report this to the media.

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Preferred solution: replace the fuel pump module with an improved part asap.

User's recommendation: stay away from Americn Honda!

Anonymous
map-marker Savannah, Georgia

Recall on part /part not provided until fall

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I received a recall notice in my Honda Link app and I called and was told the part ( fuel pump) cannot be replaced until fall of 2024. I told them I felt unsafe due to need to travel long distances and having family and grandson the car at times.

I then received a letter from Honda about the recall and it said same thing no part until fall. I told them I had stall issues a while back and had taken car in for regular oil change service check and no issue found then per guys at Grainger Honda in Savannah Ga. I asked repeatedly since finding out if recall to have the part under recall replaced. They refused to schedule it until later in fall 2024.

I am very nervous about driving my Honda now and gave incurred expense by renting a vehicle for highway travel to be safe.

Very disappointed in American Honda and Grainger Honda. I will not buy another vehicle from them.

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User's recommendation: Check out how well they handle this type of issue. They tell you it could cause a crash so potentially death to those in your car yet they donโ€™t take action immediately.

Anonymous
map-marker Cleveland, Ohio

Radio locked

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I was on the phone with a miss sunny and she was calm.and extremely helpful she even fixed my radio code issue. Afterwards I even asked if she could continue to help with my GPS navigation code and she forwarded my call to another associate that may be able to better help she tried her very best above and beyond.
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MALLIK D

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Verified Reviewer

Honda extended warranty - paint peeling off HRV

Honda dealership service sucks, Honda customer service sucks - they keep putting you on hold and someone else comes back and repeats the same question again and again. Horrible service - I will never buy a honda again.
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Loss:
$3500
Cons:
  • Horrible customer service after the vehicle is bought

Preferred solution: Get the paint peeling off corrected. Give a warning to the dealership for not maintaining the service contract documents.

Anonymous
map-marker Richland, Michigan

Sticky Steering issue - 2024 Honda Crv Sport

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Steering sticks and causes vehicle to veer in each direction. Really scary and dangerous.

Cant believe theres not a recall. This can be tragic if steering sticks to oncoming trafic. Ive reported this issue and dealership said parts are backordered for 60 days. Didnt hear back from dealership, so I put a complaint into Honda.

Now they tell me it might be April/May time frame. Its Feb now. This is unacceptable. Should have stuck with the Toyota Rav or Mazda CX 50.

Guess I should also mention the new annoying rattle I now have from the windshield and leaky sunroof which I had after purchasing the vehicle.

Well done Honda!! Never again!!!

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Roger T Tgt

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Verified Reviewer

Recall notice

Yes Very disappointed that my 2018 TLX SHAWD has such a major item under recall and that repair parts are not availableresulting in a car that im not sure I can trust to drive. Quality???
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Pros:
  • Used to be dependability

Preferred solution: Not sure at this time

Rosmany Z Ann

Payment

I dont have a Honda car anymore since last year , they just took a Honda link payment from my bank account
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Preferred solution: Full refund

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