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I talked with the Service Manager at Crown, Larry Neal in November about my complaint. He told me to talk with the General Manager, Scott Bisbee.

I exchanged telephone messages with Scott in December. He gave me his e-mail address in one of his messages.

I e-mailed him with all of the details of my complaint in December and again in January without receiveing any response.

I wasted over $2000 on repairs on a failing engine based on Crown’s recommendations and spent over 6 months driving an unsafe vehicle. By the way, after Flow Honda correctly diagnosed the front left wheel sensor as the cause of my VSA issue, I fixed it myself in about an hour at a cost of about $35.

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Other Location, New York, United States #781692

The dealers mentioned above are CROWN Honda in Greensboro, NC and FLOW Honda in Winston Salem, NC.

If Honda corporate would provide an email address on its website or respond to calls and snail mail, and dealerships would respond to repeated customer attempts to resolve issues, then people would not have to post on websites.

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