Honda - Wrong diagnosis, faulty repair, no communication
I talked with the Service Manager at Crown, Larry Neal in November about my complaint.He told me to talk with the General Manager, Scott Bisbee.
I exchanged telephone messages with Scott in December. He gave me his e-mail address in one of his messages.
I e-mailed him with all of the details of my complaint in December and again in January without receiveing any response.
I wasted over $2000 on repairs on a failing engine based on Crown’s recommendations and spent over 6 months driving an unsafe vehicle.By the way, after Flow Honda correctly diagnosed the front left wheel sensor as the cause of my VSA issue, I fixed it myself in about an hour at a cost of about $35.